Betting Rules

You must have an eligible account before placing a bet. Information provided during registration must be accurate, complete and kept up to date. An account may only be used by the person in whose name it is registered. You must not allow another person to access your account, place bets for you or use your payment method without authorisation. You are responsible for keeping your login details secure and for notifying Bethall Casino if you believe your account has been accessed by someone else.

Betting is available only where it is lawful and offered through the relevant service. You are responsible for checking whether you are permitted to bet from your location. Age, identity and other eligibility checks may be required before an account can be used, a bet can be accepted or funds can be released. Bethall Casino may suspend or restrict access where information cannot be verified, where account activity requires review, or where this is necessary to meet legal, regulatory or security obligations.

You should check every selection, stake, market, price and instruction before confirming a bet. A bet is generally treated as submitted when you select the confirmation option and it is recorded by the betting system. A bet is not accepted merely because a request has been started, displayed on a device or sent to the website. The account history or bet receipt is the best record of whether a bet has been accepted.

• Only bets successfully recorded by the betting system are valid.
• A pending request may be rejected, delayed or changed if the market or price changes before acceptance.
• You must not use technical faults, errors or weaknesses to gain an unfair advantage.
• Attempts to interfere with the website, betting platform or settlement process may lead to account restrictions and the review of affected bets.
• These rules should be read together with any specific rules shown for the sport, event, game or market.

Bets are settled using the official result or another reliable result source appropriate to the relevant event or product. The applicable rules for a market may specify whether settlement is based on the result at the end of normal time, an official decision, a particular score, a scheduled completion point or another defined outcome. If a market has special settlement conditions, those conditions take priority over general wording.

A result may be amended after initial publication. If an official result is corrected, a bet may be resettled to reflect the corrected result. Settlement may also be delayed where an event is subject to an inquiry, review, protest, appeal or other uncertainty. A provisional result, live display or early payment does not necessarily prevent later correction where the applicable rules allow it.

If an event is abandoned, postponed, interrupted, rescheduled or completed under materially different conditions, the affected bets will be handled according to the specific market rules. Some bets may stand, while others may be voided or settled using an available official outcome. The treatment can depend on whether the market had already been determined, whether the event was completed within the relevant period, and what was shown when the bet was accepted.

Void bets and corrections

A bet may be declared void where the market is not capable of fair settlement, the event does not take place, the selection or market is incorrectly offered, or an obvious system or pricing error has occurred. Unless a specific rule says otherwise, a void selection in a multiple bet may be removed and the remaining selections may continue to apply. If the whole bet is void, the relevant stake is normally returned to the available account balance, subject to lawful deductions or account review.

Where a settlement error is identified, the account may be adjusted to correct the error. This may include removing an amount credited by mistake or restoring an amount incorrectly deducted. Bethall Casino will consider the records of the betting system, the applicable market rules and the circumstances of the error when determining the appropriate correction.

Your account history should show accepted bets, relevant bet details, transactions and settlement information. Review this information regularly and raise any suspected error as soon as possible. If you do not recognise activity, believe a bet was recorded incorrectly or disagree with a settlement, use the available support or complaints process through the website. Provide the relevant bet reference and a clear explanation so the matter can be reviewed.

Betting should be an entertainment activity, not a way to solve financial problems or recover losses. Set a budget before you start and only use money you can afford to lose. Take regular breaks, avoid chasing losses and do not bet when affected by alcohol, medication, stress or other circumstances that may affect your judgement. You can use the responsible gambling tools and account controls made available through the website.

If betting is no longer enjoyable or begins to affect your finances, relationships, work or wellbeing, stop and seek support. You may request account restrictions, a break or account closure in accordance with the available processes. Responsible gambling support is available through Australian community and health services, and urgent personal safety concerns should be directed to emergency services or an appropriate professional service.

These Betting Rules may be updated from time to time to reflect changes to products, technology, legal requirements or operational practices. The version available on the website when a bet is accepted will generally apply to that bet, unless a later correction is required by law or by the specific market rules. If you are unsure how a rule applies, do not place the bet until you have reviewed the relevant information or sought clarification through the website.